Frequently Asked Questions

First Visit

What should I expect at my first visit?

Your first visit usually takes about an hour. We'll review your health history, take any X-rays that are due, perform a gentle cleaning when appropriate, and walk through a comprehensive exam together. You'll leave with a clear understanding of your dental health and a written plan for any recommended next steps.

When should my child first see the dentist?

The general guidance is by age one, or within six months of the first tooth coming in. Early visits are short and friendly — they help us catch issues early and help your child get comfortable in the chair.

Insurance

Do you accept my insurance?

We work with most major PPO insurance plans and are happy to file claims on your behalf. Coverage varies plan-to-plan, so the most reliable answer is a quick call — we'll verify your benefits before your first appointment so there are no surprises.

General

How often should I get a cleaning?

Most patients do well with a professional cleaning every six months. If you have a history of gum disease or other risk factors, your hygienist may recommend a more frequent schedule. We'll always tailor the interval to your individual needs.

Emergencies

What if I have a dental emergency?

If you're experiencing significant pain, swelling, or a knocked-out or broken tooth, please call us at (212) 555-1234 right away. We reserve time each day for urgent visits and will do our best to see you the same day.

Treatments

Is professional whitening safe for my enamel?

When performed under a dentist's supervision, professional whitening is considered safe for enamel. We start with an exam to confirm whitening is a good fit, address any sensitivity in advance, and choose a strength appropriate for your teeth.